Service Excellence Stories: GREGORY SAM

Gregory Sam

Information Technology plays a pivotal role in ³Ô¹Ï±¬ÁÏ’s success, but Gregory Sam regularly goes above and beyond his mandate when helping staff members navigate their technology issues.

Unfailingly polite, calm and reassuring, Greg took time to check-in with campus staff in the first days of the fall semester, to ensure that computers, passwords, log-ins were functioning as needed.

For his unflappable nature and commitment to staff technology needs, Greg personifies Service Excellence.